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Terms & Conditions
TERMS & CONDITIONS
Updated 3-31-2025
MJ Handyman Services seeks to provide the best complete home repair and maintenance experience. We would like to take this opportunity to thank you for considering our services and point out some of the terms and conditions of our business criteria. We hope you will find these policies listed below helpful and informative in explaining the extent of our services.
The following is designed to protect your rights and our own. The most important terms are found at the top of this page under "Cancellation & Rescheduling Policy", and "Service Terms".
By scheduling any service with MJ Handyman Services you hereby agree to all terms listed in this document.
Service Terms
Please ensure the work area is accessible and free from obstructions prior to any type of service. MJ Handyman Services will not move personal belongings for safety & liability concerns. If our technicians have to wait longer than 15 minutes for a customer to clear the work area, we reserve the right to charge for the lost time at our discretion. The same applies to customers that are late for their appointments.
If areas such as cabinets, closets, or storage spaces are not cleared of belongings, we will not be able to work on them due to the client's private personal belongings, always wanting to protect personal property.
We reserve the right to charge each job according to its condition, and the duration of time we believe service will take. As a client booking with our company, you acknowledge that our prices are variable depending upon the inspection of your home. We will always point out any additional charges (if necessary) before beginning work. You will not be met by any surprise fees after service is completed.
Additional fees will be applied to all jobs that involve excessive dirt, staining, mold, hazardous material, water damage, etc.
We make no promises when it comes to the repair of severely damaged items or surfaces. We aim to please so we will always try our best using professional-grade equipment and materials. Please be aware that some surfaces and materials are beyond repair and may not completely restore as expected. Some damage is permanent. We will consult you on what can and cannot be done in regard to your home's repair needs.
We are not responsible for damage due to heavily worn, damaged, or compromised structural components. Such areas may be so deteriorated that repair may result in additional damage being revealed.
Walls and ceilings are gently repaired, however, there may be remaining imperfections. If during pre-inspection the surface is too fragile to work on, we will not attempt to damage it further with repairs.
Any pre-existing water damage, rot, mold, or pest damage may require additional work beyond standard repairs. In some cases, the damage cannot be completely remedied without more extensive renovation.
Exterior wood or plastic trim pieces may be beyond restoring and will have to be replaced. We try our best to restore materials to their original condition, if that is a service you have previously discussed.
Any repair not properly maintained will not last its intended lifespan. We recommend regular maintenance of all home systems and repairs.
On-Site Service Terms
We require payment to be made in full on the day the service is completed. You will be sent multiple reminders to make this payment.
We reserve the right to request payment in full if a client has canceled multiple times, as a condition for their rescheduling. We reserve the right to refuse service to clients if scheduling or payment terms are not respected. We reserve the right to alter or amend a booking time/date without penalty but wherever possible will let the client know of alternative arrangements upon notification.
We reserve the right to alter a booking or move a booking in accordance with weather conditions, poor health of staff, and/or equipment failure without penalty to the company, but wherever possible will let the client know of alternative arrangements upon notification.
For your safety please keep a safe distance, at least 10-15 feet away from our work area to avoid any trip or slip hazards. If you need to speak to us while we are working in your home please make sure to get our attention from a distance. We try to pay attention to our surroundings but don't want you to get hurt by tripping over tools, cords, and other hazards.
We expect all clients to properly communicate the condition of their home before our technicians arrive. If upon arrival, our technicians have reason to believe the client hid conditions such as hazardous substances, severe water damage, mold, mildew, and other dangerous materials, MJ Handyman Services reserves the right to request partial payment at our discretion without completion of the job. This is to ensure a safe work environment, and keep our technicians from being taken advantage of.
Photo /Video Rights
When scheduling services with MJ Handyman Services, you give us the right to post photos and videos of your home before, during, and after the service is performed. Our company has a social media presence online, so your home may find its way onto the internet. We will not identify our clients by name without their permission beforehand. We will also not include home addresses without client's permission beforehand. If you have any concerns related to our use of media, please let us know prior to service and we will happily accommodate.
If you do not agree to our photo/video terms above, please print and sign this.
I declare that I, _____________________(first and last name), do not authorize MJ Handyman Services to use photos or videos of my home for marketing purposes. I acknowledge that these materials may be used as internal training materials.
DATE:
SIGNATURE:
Service Guarantee
If there is a probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost refund or redo the uncompleted or unsatisfactory portion of the service.
Clients must report any potential mistakes made by MJ Handyman Services at the time of the post-inspection or within 24 hours of a job being completed. Failure to report past 24 hours of completed work does not guarantee any correction. We will, however, do our best to understand your needs and serve you appropriately. Redos, refunds, or reimbursements will not be made after any unauthorized repairs or modifications.
Refusing a redo appointment for the unsatisfactory portion of your service limits any refunds to 20% of the value of your service.
Only services included in your order and additional services authorized by MJ Handyman Services are covered under our service guarantee. Any services not authorized by MJ Handyman Services are at the client's own risk.
Payment is due at the completion of your service. Refusal or failure to pay for your service invalidates our service guarantee and any redo services or discounts are at the sole discretion of MJ Handyman Services.
The client who books the service is responsible for a verbal or written agreement on the pre-inspection and post-inspection of their home. Failure to do so will forfeit the right to a refund.
Any claims must be filed within 24 hours of the completion of the service by emailing ([email protected]) with photographs attached.
Failure to disclose at the time of booking any conditional issues that involve structural damage, water damage, mold, mildew, chemical spills, chemical overspray, or any other hazardous materials voids our service guarantee. No refunds, redos or any additional work will be performed outside of the original package or estimate.
Some issues may require services beyond those you ordered. Refusing the services recommended by client service or your on-site technician may invalidate the service guarantee.
GENERAL TERMS AND CONDITIONS, LEGAL FEES, AND DISPUTES:
The client agrees to make full payment prior to the completion of the service. The work will not be considered complete until full payment has been processed accordingly. Any invoice that is not paid at the time of service completion is considered past due and the client is responsible for all collection fees including but not limited to attorney fees and court costs for unpaid balances at the interest rate of 18% per annum.
This is not an expectation contract and we are not responsible for buyers' remorse.
By accepting the completed work you are accepting the job as complete and that the performance is satisfactory. You are responsible for inspecting the work upon completion. Clients shall identify to MJ Handyman Services in writing any dispute concerning an invoice within three days of the date of the invoice. If disputes are not identified in writing within the three-day time frame the client has accepted the job and the invoice. Clients must contact MJ Handyman Services of any and all work in dispute, accompanied by a written explanation. After investigation, if an error is found on our behalf we will make appropriate corrections.
MJ Handyman Services is not responsible for loss or damage to property in cases of fire, theft, accident, or any other cause beyond our control. We do not accept responsibility for consequential damages or loss of any kind related to the performance, installation, or delivery of our services.
It is the client's responsibility to read our Terms & Conditions available on our website prior to contacting MJ Handyman Services to perform any services.
ESTIMATES: Estimates are good faith estimates and are based on the current information MJ Handyman Services has at the time the estimates are given. Estimates given are good for 30 days and are subject to change.
CHANGES/CORRECTIONS/ERRORS: We reserve the right to correct inaccuracies, prices, omissions, descriptions, and errors relating to services, productions, availability, and update information at any time without prior notice.
By reading this document of terms and conditions, you, the client, acknowledge you agree to them in full.
Thank you for taking the time to read through our terms & conditions. MJ Handyman Services aims to provide the best service possible while protecting all parties and ensuring a safe & fun work environment for our valuable employees. We look forward to serving you!
John M
MJ Handyman Services
908-405-8725
Contact
MJ Handyman
908-405-8725
601 Harrison Avenue, South Plainfield, New Jersey 07080, United States
Office Hours
Mon 9:00 am – 6:00 pm
Tue 9:00 am – 6:00 pm
Wed 9:00 am – 6:00 pm
Thu 9:00 am – 6:00 pm
Fri 9:00 am – 6:00 pm
Sat 9:00 am – 6:00 pm
Sun Closed
Our Service Areas
MJ Handyman Services Proudly Service Residents of North, Central, and South New Jersey. We are proud to service residents of New Jersey. All of our handyman repair services are available on location, at your home if you reside in any one of the areas listed above.
Please contact us if you are unsure if you reside within our service area.
Copyright © 2025. MJ Handyman Services LLC. All rights reserved. Terms & Conditions.
